Frequently asked questions (FAQs)

ABOUT RSBL SPOT:

Q)

What is RSBL Spot?

A.

RiddiSiddhi Bullions Ltd. (RSBL) Spot Precious-
             metals Online Trading (SPOT) is an over-the-
             counter in-house electronic spot bullion-trading
             platform.

Q)

IS RSBL SPOT an Exchange?

A.

No. RSBL SPOT is not an exchange. It is a Platform provided by RSBL to its Registered Clients for trading bullion online and the counter party to the clients is RSBL Only.

Q)

How do I open an account?

A.

To open an account click hereOpen An RSBL SPOT A/C’.

Q)

What is security deposit and is it refundable?

A.

Security Deposit is an initial payment that has to be made to open an account, which is refundable. Security Deposit will act as a margin towards the trading limits.

  1.  Rs. 50,000/- Trading Possible for

100 gm Gold Contract (10 LOT)

OR

1 KG Gold Bar Contract (1 LOT)

OR

30 Kg Silver Bar Contract (1 LOT)

  1. Rs. 1,00,000/- Trading Possible for

100 gm Gold Contract (20 LOT)

OR

1 KG Gold Bar Contract (2 LOT)

OR

30 KG Silver Contract (2 LOT)

Trading Limit combination is possible as per the following, for each contract and specified lot.

  1.  Security Deposit For 1 KG Gold Bar = Rs. 50,000/-

  2.  Security Deposit For 30KG Silver Bar = Rs. 35,000/-

  3.  Security Deposit For 100gm Gold Bar = Rs. 5,000/-

Q)

What are the benefits of using RSBL SPOT?

A.

RSBL SPOT is a state-of-the-art trading system, which replaces the traditional mechanism of buying bullions over the phone and this brings transparency and better pricing in the entire trading system by eliminating intermediaries.

  ABOUT TRADING:

Q)

What is T+2 Trading cycle?

A.

T+2= Trading day + 2 working days (to give/take delivery after clearance of funds)
For example: If a person buys gold on Monday then he has to take delivery on or before Wednesday subject to clearance of funds.

Q) 

What is two-way Quote?

A.

Two-way quotes are BID/ASK rates offered by RSBL. Registered clients can buy bullion at ASK rate and also sell bullion at BID rates. In other words, clients are free to either buy or sell bullion at BID / ASK rates offered by RSBL.

Q)

What is a limit buy order?

A.

An order to buy a Specific quantity at a Specific price. Limit Buy order ensures that a person will never pay more than his/her Limit price.

Q)

What is a limit sell order?

A.

An order to sell a Specific quantity at a Specific price. Limit Sell order ensures that a person will never receive less than his/her Limit price.

Q)

Can I cancel or change my pricing on my “limit buy order” or “limit sell order”?

A.

Yes, You can change your price or cancel the limit order until it is executed.

Q)

What is the form of goods traded on RSBL SPOT?

A.

Only LBMA Refinery Bars, Internationally Reputed Refinery Bars and RBI MINT bars are traded on RSBL SPOT.

Gold 100gm Bar- 999 purity
Gold 1kg Bar - 995 purity
Silver 30kg Bar- 999 purity

Q)

Is this Rate inclusive of Sales Tax / VAT?

A.

Rates vary for each delivery center-
Gold Mumbai and Ahmedabad- Rates quoted are without V.A.T.
Gold Hyderabad- Rates quoted are with V.A.T.
For detailed information on same please visit /
download -contract specification

Q)

What is the are TAX percentage / Amount?

A.

It is dependent on Indian state govt. laws. For current rates kindly refer contract specification.

Q)

Can we sell goods back to you, which are bought from you?

A.

Yes, you can sell the goods back to us provided that the delivery is not moved from our vault or you can give us the delivery from the vault of reputed agencies. We will not accept hand delivery.

Q)

Can I off-set the trade position?
A   Yes, you can off-set the trade position on the same day. Any position, which is not off-set on same day till trading hours, will result in compulsory delivery.
Q) Can I withdraw funds from my account at any time?
  A. Yes. However a written intimation of the same needs to be given to RSBL on your letterhead one day before withdrawal.
Q) Can I choose a particular trade to set-off with another on RSBL SPOT platform?
  A. Yes you can. However the position has to be set-off on the same day.
Q) What are the Trading timings ?

 A.

Monday to Friday – 10:00 A.M. to 9:00 P.M.
Saturday - 10:00 A.M. to 2:00 P.M
Q) Can I place Limit Order on Overnight Basis?

 A.

No. All orders need to be placed during the trading hours. Orders that are not executed will be cancelled after the trading hours.
  ABOUT PAYMENTS:

Q)

How can I make payment for the Delivery?
 A. Payment can be made through high value cheque, bank transfer or RTGS. Photocopy of the same needs to be submitted at RSBL.
Q) How quickly will you need my payment?
 A. Payment must reflect in our bank as clear funds within 2 working days after the trading day, failing of which penalty will be charged.
Q) Can I pay for my order with my credit card?
 A. No, we do not accept credit or debit cards as methods of payment.
  ABOUT PRICING:
Q) Do you add a commission fee to your posted prices?
 A. No, the prices you see are the prices you pay. (Local taxes as applicable and as per contract specification).
Q) Are your prices locked in when I place my order?
 A. Yes. When a deal is confirmed, the price at which you booked your order is the final price even if fluctuations in the market occur afterwards.
  ABOUT DELIVERY:
Q) Can my security deposit be adjusted for Delivery Purpose?
 A. Security deposit will not be adjusted against delivery. Refund of security deposit will take 7 working days (Subject to Business Rules).
Q) What if I am not able to take the delivery on the Last Day (T+2)?
 A. If delivery is not taken within the trading cycle (T+2) then a penalty (i.e. 1 % of RSBL PM Fixed Rate of the last day of the trading cycle) will be charged. In addition to that, difference between Trade rates – RSBL PM Fixing rate will be recovered or paid.

     For example:

     In case client has a Buy Position @ Rs 10,000 per 10 Grams.

Buy 1 Kg @ 10,000 per 10 Grams

10,000

10,000

RSBL Spot PM Fixed Price per 10 Grams

10,050

9,950

Difference per Kg

+5,000 

-5,000

RSBL Spot PM Fixed Price per 10 Grams

10,050 

9,950

Difference

-5,000 

+5,000

Penalty Amount

 5,050 

14,950

 

     In case client has a Sell Position @ Rs 10,000 per 10 Grams.

Buy 1 Kg @ 10,000 per 10 Grams

10,000

10,000

RSBL Spot PM Fixed Price per 10 Grams

10,050

9,950

Difference per Kg

-5,000 

+5,000

RSBL Spot PM Fixed Price per 10 Grams 

10,050

9,950

Difference 

+5,000 

-5,000

Penalty Amount 

15,050 

4950

 

For calculation of Penalty, Default days RSBL Spot PM Fixed will be taken. (Meaning?) will be taken.

  MISCELLANEOUS:

Q)

How do I buy gold from RSBL SPOT?

A.

Buying precious metals is easier than ever with RSBL SPOT! You can place an order request online using RSBL SPOT- our secure, hassle-free online ordering system. Click here to get started now!- OPEN RSBL SPOT A/C
Q) Who can buy from RSBL SPOT ?
A. Only Registered clients of RSBL Spot can buy or sell bullions in RSBL SPOT to the extent of limits given as per security deposit.
Q) Can RSBL hold and store my gold purchases?
A. Yes. RSBL can hold and store your gold purchases at no extra cost- subject to clearance of funds.
Q) Can I place an order on the phone instead of using the online trading system?
A. If you are facing login problem or connectivity issues then you can buy or sell bullion products on the phone by calling our Dealing Department.
Q) There are often different prices for gold in different locations. Why?
A. There are three likely reasons for this. The first is the natural variation in collective supply and demand of our customers. Occasionally there will be more buyers or sellers in one place than another. Sometimes this creates a clear opportunity to deal in the other location - what market professionals call arbitrage.
The second reason reflects physical delivery and storage costs. There are expenses involved in taking delivery of bars into vaults, and they vary from market to market and vault to vault. This means physical in-vault ownership may have a slightly higher value at vaults where those higher delivery costs have already been borne. The third reason may be geopolitical. If it were felt by market participants that the jurisdiction in which a vault was operating presented certain extra risks or benefits then this might affect the price.